Delivery


Jewellery:

In most cases your item is made to order and therefore can take two weeks to prepare and send. However it is always worth checking to see if I can rush a job as I have some items in stock ready to go, or I may have a time slot available to be able to rush something for you. But to save my bum and to be as honest as possible I prefer to blanket my delivery time for jewellery as two weeks or so for despatch. 

Please note that ALL items are sent Royal Mail 1st class and in the normal post system, I can provide proof of postage but not tracking information. I keep all my prices low and fair, and therefore your costs include the following items which I deem important for my business, fully recyclable packaging including all tapes and any plastic sleeves, information cards for safe storage at home, and hand written notes thanking each customer personally. 

If you require postage upgrades please get in touch and we can discuss options for you.

I can assume no responsibility for lost post. On the advice of my local post office I have been told that Royal Mail allow up to 20 working days for delivery of 1st class mail, so therefore no guarantee is made by the postal service unless you upgrade accordingly. 

Of course these dates are irrelevant if you are in international customer, but again, I send in the normal post and with no guarantee. So similarly if you are international and would like guaranteed postage for tracking please get in touch. 

Larger items:

These are all made to order and will have varying despatch times roughly of 3-4 weeks. 

My advice, again, if you are rushed please get in touch.

Same as UK mail I send international mail in the normal post. If you require tracking then I will be able to do so at extra cost.

When in the checkout please select the appropriate type of delivery from the two options, there will be an option for jewellery and plaques. If you buy jewellery then select jewellery. If you buy plaques please select plaques. If you buy multiple items including a plaque and jewellery all items will be sent together in one package and therefore select the plaque option. But if you would like to order jewellery and a plaque and would prefer your jewellery to arrive sooner I would suggest you complete two separate transactions to ensure this happens. 

If any of this confuses you please get in touch hello@fizzgoespop.com

 

Thank you!!